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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LEFA products

The group "New Technologies" offers for review the products of the plant LEFA: combined thermal chambers, universal single-cabinet and multi-cabinet smokehouse systems, smokehouses of cold and hot smoking and for "liquid smoke" technology, industrial boilers, spare parts, seals, heating elements, compressors, valves, thermal probes, pneumatic valves, pneumatic actuators
  • Combined thermal chambers LEFA
    Combined thermal chambers
    CMT8-1/1, CMT16-1/1, etc.
  • Universal single-cabinet smoking systems LEFA
    Universal single-cabinet smoking systems
    TSFR 80, TSFR 90, etc.
  • Universal smoking multi-cabinet systems LEFA
    Universal smoking multi-cabinet systems
    TSFR 10, ITSFR 100, etc.
  • Universal smoking systems LEFA
    Universal smoking systems
    LIQUID SMOKE, etc.
  • Industrial boilers LEFA
    Industrial boilers
    200 l, 300 l, 400 l, etc.
  • Spare parts LEFA
    Spare parts
    seals, heating elements, etc.

NEW TECHNOLOGIES GROUP

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